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My Currys Shopping Experience

 



Updated
24 May 2005

Page 3 of the saga

What happened

Date

Days Elapsed

The Court sets down the hearing for 7 March 2002. Here is the Notice of Allocation

30 January 2002

167

Currys write back .... telling me that I should have gone to the Citizens Advice Bureau for free advice in my quest for justice. What a cheek.

Page 1
Page 2  

31 January 2002

168

I write to Currys and let them know they haven't provided their Allocation Questionnaire.

6 February 2002

174

I chase up Natwest for an answer on my letter of 31st December.

7 February 2002

175

Finally, Currys

8 February 2002

176

Completely frustrated, I send a letter to each of the Directors of DSG AT THEIR HOMES.

12 February 2002

180

Natwest acknowledge my letter. They'll get back to me.

14 February 2002

182

I send my evidence bundle off to the Court and Defendant. It was 112 pages.

15 February 2002

183

Currys.

18 February 2002

186

Here is the useless response from the Company Secretary of Dixons. Do they have no idea how to run a business ?

20 February 2002

188

Natwest write back. Here is the letter they sent to Currys back in October. Of course, they got no response.

21 February 2002

189

Yet another letter to Currys regarding settlement, and evidence

25 February 2002

193

The largest retailer in the UK is late in sending their evidence to the Court. It was 3 pages.
Cover letter. Currys letter to the Court.

25 February 2002

193

I sent the latest evidence (Natwest letter) to the Court for evidence.

25 February 2002

193

Incredible ! Again, the biggest retailer in the UK advise that ANOTHER person is sick and ask the Court for an adjournment. It's 3 days to go until the case. Are they running scared ?  Perhaps if they start listening to (ex) customers instead of fighting them, they wouldn't get into this mess.

Their letter to me
Their letter to the Court

4 March 2002

200

The Court grants an adjournment for another two months. Great ... another two months without a TV.

16 March 2002

212

Currys are clearly ill-prepared and thought I would back down ....so with great audacity, Currys. I later tried in Court to have this thrown out ... the Judge said we would have to go away and sort it out. I let it drop.

19 April 2002

246

VICTORY VICTORY VICTORY

Finally, the big day in Court (after a lot of nervous waiting around). It took about an hour and the Judge said that Currys should have done a lot more to keep it out of Court.

9 May 2002

266

Currys.

16 May 2002

273

Not content with leaving me alone, Currys. Yeah right, what are cheques for ?

12 June 2002

300

 

So that's the end of the saga. I have been without a TV for ten months, been through a massive amount of aggravation and am out of pocket about 150.